Accessibility Statement

This accessibility statement applies to https://communitymarketplace.surreycc.gov.uk

 

This website is run by Surrey County Council. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability. 


This means that: 

  • Our pages are written to be clear and easy to understand
  • The website is organised so you can find what you need
     

You should be able to: 

  • Change colours, contrast levels and fonts
  • Zoom in up to 400% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver


We aim to meet the AA level of the Web Content Accessibility Guidelines (WCAG). This is the international standard for accessible websites and content.

How accessible is this website? 


Our website should be accessible. It should work well when used with access devices such as screen readers, braille readers, as well as smart phones and other devices. AbilityNet has advice on making your device easier to use if you have a disability. 


These are the internet browsers that we support on our website.


Feedback and contact information 


If you need information in a different format to the one that we provide, please get in touch using the contact form. 


Reporting accessibility problems with this website 


If you have difficulty using any part of our website or think that we're not meeting accessibility requirements, please get in touch using the contact form. 


Enforcement procedure 


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website's accessibility 


Surrey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance Status


This website is compliant with the  Web Content Accessibility Guidelines version 2.2 AA standard.


Content that's not within the scope of the accessibility regulations


The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. 


The accessibility regulations also do not require us to fix PDFs or other documents provided by third-parties that we have no control over. Maps are excluded from the accessibility regulations as long as any essential navigational information they provide is available.


How we tested this website 


We are currently undertaking an accessibility review combining a manual test of a sample of pages, as well as using Siteimprove accessibility checker for automated testing of the full website.


Preparation of this accessibility statement 


This statement was prepared on 26 March 2025.